Shipping policy
We are committed to delivering your premium cooking oils safely, efficiently, and with complete transparency. This Shipping Policy explains how we process and ship orders, so you always know what to expect after placing your order.
Order Processing Time
Once your order is placed, we begin processing it within 1–3 business days. Orders are prepared, packed, and quality-checked before shipment to ensure they meet Melzorique’s premium standards.
Please note that we do not process orders on weekends or public holidays. Orders placed after cutoff times or during peak periods may require additional processing time.
Shipping Coverage (United States Only)
Melzorique currently ships exclusively within the United States. We do not offer international shipping at this time. All U.S. states are eligible for delivery, including both mainland and most remote regions where standard courier services operate.
We do not ship to PO Boxes in certain restricted areas depending on courier limitations.
Shipping Methods & Delivery Time
We partner with reliable courier services to ensure safe and timely delivery.
- Standard Shipping: 4–7 business days
- Expedited Shipping (if available at checkout): 2–4 business days
Delivery times may vary depending on your location, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method.
Occasionally, we may offer promotional free shipping on qualifying orders, which will be clearly displayed on our website when active.
Please note that Melzorique is not responsible for any additional carrier-related fees once the package is in transit.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your delivery status in real time.
If you do not receive tracking information within 3–5 business days after ordering, please contact our support team.
Delays & Service Interruptions
While we strive for timely delivery, unexpected delays may occur due to weather conditions, courier disruptions, or high order volumes. In such cases, we will do our best to keep you updated.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact our support team immediately. We will investigate the issue with the carrier and work toward a suitable resolution, which may include a replacement or refund depending on the situation.
Changes & Cancellations
Orders can only be modified or canceled within a short window after placement (before processing begins). Once an order has been shipped, it cannot be changed or canceled.
Contact Us
If you have any questions regarding shipping, please reach out through our Contact Us page. Our team is always ready to assist you.